Referrals and First Time Clients
Intake calls are screened by the Secretary who gathers some demographic and insurance information. The calls are then referred to the Intake Coordinators. Calls are usually returned within 24 to 48 hours.
The Intake Coordinators gather information over the phone and match new clients with clinicians who treat the presenting problem, are covered by the client’s insurance, and can meet at a time convenient for the client. First appointments are generally available within 7-10 days.
Insurance and Payment
Boundaries Therapy Center is a provider for most commercial insurance plans. We do not accept Cigna, Aetna or any Medicaid/Masshealth. Payment plans of clients electing not to use insurance and pay out of pocket can be negotiated. All new clients are informed of how their insurance works for mental health services and are aware of their responsibility for co-payments and deductibles prior to their first visit.
Additional Information
Boundaries Therapy Center can be reached during normal business hours by phone. If you have a medical emergency, please dial 911.
The front desk and business office is open Monday through Friday 8:30 a.m. – 5:00 p.m.
Clinicians’ hours vary by clinician. Early hours, evening, and Saturday appointments are available.
If you have questions about our services, accepted forms of insurance, our facility, or our physicians, please feel free to contact us during normal business hours by phone.
Contact Us
Business Hours
Monday through Friday
8:30 a.m. - 5:00 p.m.
Evening and Saturday hours available
Career Opportunities
We are always interested in talking with trained and licensed clinicians seeking part or full-time positions in an established private group practice. We offer full administrative services, collegial support and ample case loads.
Contact Helen Frey at 978-263-4878, Ext 230.
Boundaries Therapy Center
518 Great Rd, Acton, MA 01720
Phone: 978-263-4878
Fax: 978-635-0386
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